Frequently Asked Questions

Simple, click order now in the top right corner of our website, select the available menu week, pick your meals for the given delivery days, add to cart and go!

The plan is simple, you pay as you go each week and order as many meals as you want as long as it exceeds our 10 meal weekly minimum

Meals are delivered Sunday and Wednesday evenings between 6:00pm and 11:00pm.

To speak to one of our Consultants, you can email feedme@mypurelife.com or call us at 1-844-337-7873

Yes, we have plenty of gluten free options. 95% of our our Paleo meals will be gluten free, along with our clean, detox, and low carb menu items. However, our facility is not gluten free certified and we cannot guarantee no cross contamination. If you have a severe or life threatening gluten allergy we do not recommend My pure Life.

Our team prepares a new menu rotation every week.

We cook with healthy, unsaturated fats that are high in Omega 3 and Omega 6 fatty acids. We avoid butter, lard, and mayonnaise. We use healthy fats like coconut oil and olive oil in our food preparation.

No, there is not a maximum limit to how many meals or items you can choose, keep in mind there is a 10 weekly minimum.

If you have trouble logging in to your account email feedme@mypurelife.com and we will assist you.

Meals are delivered Sunday and Wednesday evenings between 5:00pm and 9:00pm.

On Sundays & Wednesdays make sure to put your empty cooler bag and ice packs out on your doorstep for our driver to pick up when he makes your next delivery.

If you forget to put your empty bag and ice packs out the night before your delivery, please make sure to do so on your next delivery. At the end of service if we have not received all of our bags back, we will charge a $10 per bag unreturned bag fee on the credit card we have on file.

Our containers are made of PET recyclable material. While we don’t take our containers back, they are recyclable. We encourage you to re-use your containers or recycle them. We are unable to accept used containers back into our facility.

Our calorie counts typically range from 250-450 calories per meal. Nutritional information on all meals can be viewed in our online platform when selecting your meals and are located on the label of each meal.

We have a wide variety of protein sources in our meal plans. Some may include but are not limited to chicken, fish, seafood, pork, turkey and beef. We also have vegetarian and vegan meals that use protein sources such as beans, nuts, eggs, cheese and tofu.

Our food is made fresh day of the delivery and stays fresh up to 3-5 days.

Our meals are meant to be eaten fresh on the day they were intended for. We do not recommend freezing our meals.

All meals are served in microwave safe containers for easy reheating. To warm your meals, open container and remove any cold items, garnishes and sauces. Place the cover back on the container leaving one corner cracked open for ventilation. All microwaves vary. Warming times can range anywhere from 1-2 minutes. We do not recommend heating our meals on the HIGH setting as it can overcook the food. Container may be hot. Carefully remove container from microwave and enjoy.

Yes, our meals are diabetic friendly, in that they do not cause as quick of a spike in blood sugar as compared to other types of meals. We primarily use complex carbs which are high in fiber, take longer to break down and move slower through your system so sugar levels do not spike as quickly. We use low glycemic foods, use no white sugar, flour, or processed foods. We use limited amounts of natural sweeteners in the form of honey, maple, agave & stevia.

Menus are released to our online ordering system every Friday morning by 10:00am.

If you live in a gated community or condo with a concierge or manned gate, please notify them about your deliveries so our drivers can gain access. Be sure to tell them we deliver Sunday and Wednesday evenings between 6:00pm and 11:00pm.. If there is not a manned gate, we will need to receive a FOB or gate code before your deliveries can begin. My Pure Life cannot be held responsible for missed deliveries due to no access.

Our meals are delivered in a thermally insulated cooler bags with ice packs.

If you have any specific driver instructions for where to place your bag, please add the specifics to your order notes.

We charge a $14 fee each week.

Yes. If you have someone you’d like to refer to us, just send an email to us at feedme@mypurelife.com and provide the contact name, email and phone number for the person you are referring. If your referral signs up, we will credit your account automatically with 5 free meals. Or if you have a friend call in, simply ask them to give your name when we ask “how did you hear about us” and we will note your account for a day of complimentary meals.

Our cut-off times are: Thursdays at 11:30pm for the following week.